Policies, Payments, Shipping Info Dave's Volvo Pages

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Privacy Policy: Thank you for visiting Dave's Volvo Page. This privacy policy informs you how your personal information is used in this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted. Changes will only apply to activities and information going forward, not retroactive. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review privacy policies posted at those sites. Collection of Information: Only when voluntarily submitted by our visitors, this site collects personally information, such as names, addresses, email, etc.  The information you provide is used to fulfill your specific requests (such as an inquiry or purchase). This information is ONLY used to fulfill your specific requests. Cookie/Tracking Technology: Portions of this site (shopping carts, etc.) use cookie and tracking technology. Cookie and tracking technology is useful in gathering information, such as tracking the numbers of visitors and understanding how visitors use the site. Cookies can also help customize the site for visitors and are used to import selected purchases to help generate a shopping cart. Personal information is not collected using cookies or other tracking technology, however, if you previously provided personally information, cookies may be tied to such information. Distribution of Information: We may share information with governmental agencies or other entities assisting us in fraud prevention or criminal fraud investigation. We will only do so when: (1) required by law; and, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. No information is ever provided to outside entities for marketing or any other purposes. Commitment to Data Security: Your personally information is kept secure. Only authorized agents (who have agreed to keep information secure and confidential) may have access to this information. Privacy Contact Information: If you have any questions, concerns, or comments about our privacy policy, you may contact us using the email link shown above. We reserve the right to make changes to this policy. Any changes to this policy will be posted.

General Sales Policies: I have been running this web page for over 12 years and I am committed to GOOD CUSTOMER SERVICE.  I answer emails promptly and promise to do my best to help if you have any problems with a purchase. Most orders may be placed using my Shopping Cart..  After you order, I WILL CONFIRM YOUR ORDER BY RETURN EMAIL, usually within a few hours, but almost never more than one day.  Feel free to email me if you have any questions. If it's more convenient for you, any order may also be placed by simple email or by snail mail.

PAYPAL ACCEPTED Paypal also accepts most Credits Cards as a "guest" without an Account needed. I like keeping payment methods simple and easy to use. It results in less errors. If you know your Order Number, please enter it below and click "Pay Now."  If not, just click "Pay Now."  Then enter your order total amount in the "Item Price" box and click "Update."   Order Number if Known

Visa, Mastercard and Discover accepted here.    Sorry,  I do not accept American Express.   For your security, you should not send your credit card information using email. To make things safe, I use a secure online credit card processor that will allow you to fill in your credit card information safely. After placing your order in my web pages, you will be direct here. Please click the below "Buy Now" button to make your credit card payment. Please remember your order total amount. You will be prompted to enter it here. And if you have an Order Number, please enter it on the PO Number box. It helps me keep track.

10% DISCOUNT Cash, Checks, Money Orders, Wire Transfers or Chase QuickPay A 10% discount is now applied to all sales paid by cash, check, money order, wire transfer or using Chase QuickPay. The discount is made automatically during your shopping cart check-out when you select any of these payment methods. CASH:  Cash is accepted, however there may be a risk in sending cash in the mail.  I'll leave the choice to you. CHECK/MONEY ORDERS:   A check or money order may be used for any purchase.  The U.S. Post Office sells money orders.  Please send to: Dave Barton, 15240 Golden Sands St., Lake Elsinore, CA 92530 USA INTERNATIONAL MONEY ORDERS:  Many countries offer International Money Orders.  If you are sending a Money Order from a country outside the USA, please make the order in U.S. Dollars (USD). INTERNATIONAL WIRE or INTERNATIONAL BANK TRANSFERS:   Wire transfers are accepted for payment sent in USD.  Keep in mind that my bank charges a $15.00 fee for me to receive a bank transfer.  You will need to add this $15.00 fee to your payment.  Please email me for account details. CHASE QUICKPAY (USA customers only):   Chase Bank now offers a simple and secure way to make or receive a payment to or from anyone with an email address.  Similar to Paypal, except they charge NO fee.  Also, you do not need to have a Chase account.... only one person needs one (I have one of course).  And both accounts must be USA banks.  If you want to try this service, you may send me an email and I'll invoice you through Chase.  More here if you need more details: www.chase.com/online/services/quickpay.htm There is no fee for this service from Chase.  Other banks may charge a fee. So far I only know about Wells Fargo, who charges $3.00 per transaction :(

SHIPPING (USA destinations):   Most items sent in the USA are shipped using USPS First Class Mail or USPS Priority Mail.  I use sturdy Priority Mail boxes or envelopes (if the order fits in them).  Small items, such as stickers, horn buttons and sometimes relays, may be sent by First Class Mail because it's simple, efficient and inexpensive.  First Class is a little slower.   For the FASTEST service, almost any order can be shipped using USPS Express Mail.  Express Mail can get it to you in one day in most cases.  I can give you a quote if you send your ZIP Code.  I can also ship using UPS or Fedex, however there may be a small delay in getting these sent off, since I have to drop them in different locations than where I normally ship.  SHIPPING (International): I ship to almost every country in the world.  Most international shipments are sent using USPS First Class Mail or USPS Priority Mail International.  Smaller items or those that fit in a letter (like stickers) are almost always best sent by First Class Mail. First Class is a little slower, but it's cheap AND efficient.  My customers tell me many First Class letters and packages going to the U.K. are there in about 5 days. Some countries take longer. For the FASTEST service, almost any order can be shipped using USPS Express Mail International. This method can be expensive. Please email me if you need a shipping quote or have questions. Duty Fees for Canadian Customers The Canada Border Services Agency (CBSA) may charge an import duty on any item with a value over $20.  Their website is located HERE. USPS airmail or USPS Priority Mail are the best options for shipping to Canada. Even though UPS may be faster in some instances, the brokerage fees charged by UPS for import duties are very high. A typical USPS brokerage fee (if one is charged) is $5, since USPS interfaces fairly well with Canada Post. However if you ship by UPS to Canada, their brokerage fees can be as high as $35.00! Non-Insured or Under-Insured Shipments...  Please Read If you choose to ship your order as not-insured (some First Class Mail shipments are NOT insured), please remember that if your order becomes LOST, I WILL NOT BE responsible to replace it.   It is VERY rare that a mail loss occurs with my orders (less than 1%), but the possibility exists.   If you must have an insured package, I can add it to most shipments for a little extra. Please email if you have a question. Declaring a Lower Value for International Shipments I will honor a customer's wish to declare a lower value of the purchase for your Customs Declaration, but you must ask (a simple request in the order or by email is fine).  Please remember that if an item is declared for less than the full value, then I cannot insure it for full value.  I cannot be held responsible for the full value of a lost package if the shipment is not insured for full value.

Refunds, Returns and Replacements: I have a VERY generous return policy.  I will honor returns on any NEW item or part I sell, as long as it is undamaged, uninstalled, and unaltered.  The same applies to any used part I sell. Used parts must also be returned in unaltered condition.  The exception to all this would be if the part was defective.  If you receive a defective part, please email me right away.  Depending on what the item is, I may ask you to return it to me so I can inspect or test it.  If a part was defective, I will always give you the option of a replacement or a refund.  There is never a return fee or restocking fee for any item I normally keep on hand.  If an item is special ordered (this would be an item not normally in stock) and then it's returned, there is a CHANCE of a 15% restocking fee that my parts distributor will charge me if I have to send it back to them (unless of course the item was defective).  But I have never had to impose this part of my policy yet. Click here for return policy specific to harnesses.

Additional Purchase or Shipping Payment  (This will allow you to add an additional charge to your Shopping Cart order) The below shipping buttons are for use with my Shopping Cart.  This can be used to add a shipping charge to any Shopping Cart order.  If the shipping charge options on an order page aren't quite the right amounts needed for your order, or if you just need to add an extra amount for an unusual order, this will work.  It can also be used if a payment needs to be added to an order that's already been closed.  Additional Purchase or Shipping please choose amount $0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 $8.00 $9.00 $10.00 $11.00 $12.00 $13.00 $14.00 $15.00 $16.00 $17.00 $18.00 $19.00 $20.00 $21.00 $22.00 $23.00 $24.00 $25.00 $26.00 $27.00 $28.00 $29.00 $30.00 $31.00 $32.00 $33.00 $34.00 $35.00 $36.00 $37.00 $38.00 $39.00 $40.00 $41.00 $42.00 $43.00 $44.00 $45.00 $46.00 $47.00 $48.00 $49.00 $50.00 $100.00 View Cart or Check Out:

U.S. Postal Service Mail Zones (USA Delivery) The FIRST 3-digits of your ZIP Code will determine your zone. ZIP Code Zone ZIP Code Zone ZIP Code Zone ZIP Code Zone 005..212 8 498..499 7 650..653 7 834..838 5 214..268 8 500..503 6 654..658 6 840..847 4 270..306 8 504 7 660..662 6 850 4 307 7 505 6 664..676 6 852..853 4 308..324 8 506..507 7 677..679 5 855..857 4 325 7 508..516 6 680..681 6 859..860 4 326..342 8 520..524 7 683..689 6 863..864 3 344 8 525 6 690 5 865 4 346..347 8 526..528 7 691..692 6 870..875 4 349 8 530..532 7 693 5 877 5 350..352 7 534..535 7 700..701 7 878..879 4 354..362 7 537..551 7 703..708 7 880..885 5 363 8 553..559 7 710..711 6 889..891 3 364..375 7 560..562 6 712..714 7 893 4 376..379 8 563..564 7 716 7 894..895 4 380..397 7 565 6 717..719 6 897..898 4 398..399 8 566 7 720..725 7 900..908 1 400..402 7 567 6 726..731 6 910..918 1 403..418 8 570..576 6 733..738 6 919..921 2 420..424 7 577 5 739 5 922..928 1 425..426 8 580..588 6 740..741 6 930..935 2 427 7 590..591 5 743..768 6 936..939 3 430..459 8 592..593 6 769 5 940..966 4 460..469 7 594 5 770..789 6 967..969 8 470 8 595 6 790..794 5 970..975 5 471..479 7 596..599 5 795..796 6 976 4 480..489 8 600..620 7 797..812 5 977..986 5 490..491 7 622..631 7 813..815 4 988..994 5 492 8 633..639 7 816 5 995..998 8 493..495 7 640..641 6 820..832 5 999 7 496..497 8 644..649 6 833 4

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